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★★★★★

24

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Serious Security is a leading CCTV installation company servicing Sydney & Melbourne for customers who want proper installation work done by a master security technician – that is, the installer you will have onsite is not an apprentice or cheap labour and is fully licensed, qualified and insured.

Browse our popular CCTV packages below.

Our packages & prices are based on what 90% of our residential customers have installed with us. If you have special requests or require a custom quote, give us a call on (02) 8734 3250 or send us an email now.

Reliable Support

All installations come with a workmanship guarantee and great post-sales support.

24 Months Warranty On All Parts & Labour

Our lengthy warranties guarantees that our alarm systems are dependable and our installation is trusted.

5 Star Company Reviews

Customers’ satisfaction are important to us. And that’s why our clients love dealing with us.

Unsure what you need? Send us an email today and we’ll get back to you within 1-4 hours during business hours.

6MP HILOOK 4 Cameras Package: $1700 Fully Installed Incl GST

Very Clear HILOOK IP Network Cameras. Popular new package. Designed for residential customers. 24 Months Parts & Labour Warranty.

Package Snapshot:

4 x 6MP HiLook Acusense Cameras – Powered by Hikvision (What is Acusense?)
1 X 4ch HiLook NVR with 1 x hard drive bay
1 x 2TB Surveillance hard disk drive
Remote viewing iOS & Android devices via Hik Connect app
Additional 250 for double storey homes (as they are more difficult to wire)

6MP sample videos

CLICK FOR MORE DETAILS ON THIS PACKAGE

6 camera version

6MP / 4 Cameras Package: $2000 Fully Installed Incl GST

Very Clear IP Network Cameras. Preferred and bought by majority of residential customers. 24 Months Parts & Labour Warranty.

Package Snapshot:

4 x 6 megapixel Dahua Turret IP network IR turret night & day Camera with 50m IR, inbuilt microphone & SMART MOTION DETECTION
1 X 4 Channel Dahua NVR with 4 port POE switch
1 x 2TB Surveillance Hard Drive
1 x 22’ LED monitor
Remote viewing iOS / Android phones / tablets
24 months parts & labour Warranty on the equipment + installation

*** View sample videos ***

Dahua Spec Sheet

See our latest installation photos for residential customers

CLICK FOR MORE DETAILS ON THIS PACKAGE

5 cam / double storey version

Add On Extra Options Add On Extra Options
+ 600 Additional camera with upgrade to 8 channel NVR + 250 For installations on double storey homes due to extra wiring and labour
+1600 Upgrade to 8 Camera, 8 CH NVR with 2TB HDD  +930  Additional 2 cameras with upgrade to 8 channel NVR
+100 Upgrade per cam to 8MP (4k) camera (view sample videos) +200  Upgrade per cam to 8mp TIOC camera (colour /spotlight/2 way audio)

6MP / 4 Cameras Package: $2400 Fully Installed Incl GST

Hikvision branded cameras. For customers seeking a higher resolution product than the 5MP. 24 Months Parts & Labour Warranty.

Package Snapshot:

4 x 6 megapixel Hikvision IP network IR dome or turret night & day Camera (up to 30m I/R) Spec of Hikvision turret
1 X 4CH Hikvision NVR, 40Mbps Input , 4 Independent PoE Ports, 1 SATA Interfaces
1 x 3TB WD AV hard disk drive
1 x 22’ LED monitor
Remote viewing iPhone, internet, Android phone
Additional 250 for double storey homes (as they are more difficult to wire)

View sample video of 6MP in action

See our latest installation photos for residential customers

CLICK FOR MORE DETAILS ON THIS PACKAGE

Add On Extra Options Add On Extra Options
+ 300 Upgrade HDD to 6TB (double storage space) + 250 For installations on double storey homes due to extra wiring and labour
+ 250 Upgrade 1 camera to an 8MP Acusense camera (Built in strobe / Audio warning)  +100  Upgrade per cam to 8MP (4k) camera (view sample videos)
+650 Additional 1 camera (and upgrade to 8 channel NVR) +1200 Additional 2 cameras (and upgrade to 8 channel NVR)

6MP / 8 Cameras Package: $3600 Fully Installed Incl GST

3 x more clearer than Full HD. Preferred and bought by majority of residential customers that require multiple surveillance angles. 24 Months Parts & Labour Warranty.

Package Snapshot:

8 x 6 megapixel Dahua Turret IP network IR turret night & day Camera with 50m IR, inbuilt microphone & SMART MOTION DETECTION

1 X 8 Channel Dahua NVR with 8 port POE switch

1 x 3TB WD Surveillance hard disk drive

1 x 22’ LED monitor

Remote viewing iPhone, internet, Android phone

Additional 250 for double storey homes (as they are more difficult to wire)

*** View sample videos ***

Dahua Spec Sheet

See our latest installation photos for residential customers

CLICK FOR MORE DETAILS ON THIS PACKAGE

Add On Extra Options Add On Extra Options
+ 200 Upgrade HDD to 6TB (double storage space) + 250 For installations on double storey homes due to extra wiring and labour
 +200  Upgrade each camera to TIOC  8mp camera  +100  Upgrade per cam to 8MP (4k) camera (view sample videos)

8MP /4K/ 8 Cameras Package: $5600 Fully Installed Incl GST

Hikvision branded cameras (World’s largest CCTV manufacturer). For customers seeking a higher resolution product than the 6MP. 24 Months Parts & Labour Warranty.

Package Snapshot:

8 x 8 megapixel Hikvision 4K IP network IR metal turret night & day Camera with Acusense False Alarm Filter (DS-2cd2386 *** CURRENTLY FREE UPGRADE TO SIREN / STROBE MODEL ***

1 X 16CH Hikvision NVR, 160Mbps Input , 16 Independent PoE Ports, 2 SATA Interfaces

1 x 3TB WD AV hard disk drive

1 x 22’ LED monitor

Remote viewing iPhone, internet, Android phone

Additional 250 for double storey homes (as they are more difficult to wire)

View sample video of 8MP in action

See our latest installation photos for residential customers

CLICK FOR MORE DETAILS ON THIS PACKAGE

Add On Extra Options Add On Extra Options
+200 Upgrade HDD to 6TB (double storage space) +250 For installations on double storey homes due to extra wiring and labour
 +50 Upgrade 1 camera to an Acusense camera (Built in strobe / Audio warning)

8MP Acusense / 4 Cameras Package: $3640 Fully Installed Incl GST

Hikvision Acusense Technology. Surveillance, Siren & Audio Warning to Detect & Scare Intruders. 24 Months Parts & Labour Warranty.

Package Snapshot:

4 x 8 megapixel Hikvision Acusense Audible Warning & Strobe Turret night & day Camera  (up to 30m I/R) DS-2cd2386

1 X 8CH Hikvision NVR, 80Mbps Input , 8 Independent PoE Ports, 2 SATA Interfaces

1 x 3TB WD AV hard disk drive

1 x 22’ LED monitor

Remote viewing iPhone, internet, Android phone

Custom configuration of siren, strobe and audio warning. You can assign times to activate the audio warning and strobe light. Most customers schedule the warnings to detect intruders lurking during the night only.

Additional 250 for double storey homes (as they are more difficult to wire)

Click for more info on Acusense in action

See our latest installation photos for residential customers

CLICK FOR MORE INFO ON THIS PACKAGE

Add On Extra Options Add On Extra Options
+550 Additional cameras +250 For installations on double storey homes due to extra wiring and labour
+200 Upgrade to 16CH NVR  +200 Upgrade to 6TB

8MP Colorvu Acusense / 4 Cameras Package: $4200 Fully Installed Incl GST

Hikvision Colorvu (24/7 color) & Acusense Technology. Surveillance, Siren & Audio Warning to Detect & Scare Intruders. 24 Months Parts & Labour Warranty.

Package Snapshot:

4 x 8 megapixel Hikvision Colorvu Audible Warning & Strobe Turret night & day Camera ***NIGHT TIME FULL COLOUR***

1 X 8CH Hikvision NVR, 80Mbps Input , 8 Independent PoE Ports, 2 SATA Interfaces

1 x 3TB WD AV hard disk drive

1 x 22’ LED monitor

Remote viewing iPhone, internet, Android phone

Custom configuration of siren, strobe and audio warning. You can assign times to activate the audio warning and strobe light. Most customers schedule the warnings to detect intruders lurking during the night only.

Additional 250 for double storey homes (as they are more difficult to wire)

Sample videos 8mp colorvu

See our latest installation photos for residential customers

CLICK FOR MORE INFO ON THIS PACKAGE

Add On Extra Options Add On Extra Options
+690 Additional Colorvu 8MP Cams + 250 For installations on double storey homes due to extra wiring and labour
+200 Upgrade to 16CH NVR  +200 Upgrade to 6TB

Dahua TIOC with flashing blue and red lights: $3000 Fully Installed Incl GST

Dahua TiOC 2.0 technology presents Full Colour Night Vision when people or vehicles are detected. Includes flashing red and blue light strobe plus audio warning speaker.

Package Snapshot:

4 x 8 megapixel DAHUA TIOC night & day Camera with SPEAKER & Blue & Red STROBE with Supplemental light (activates on low light)

1 X 8CH Dahua Wizsense NVR 8 Independent PoE Ports, 2 SATA Interfaces

1 x 3TB WD AV hard disk drive

1 x 22’ LED monitor

Remote viewing iPhone, internet, Android phone

Additional 250 for double storey homes (as they are more difficult to wire)

Click for more info on Dahua TiOC in action

See our latest installation photos for residential customers

Add On Extra Options Add On Extra Options
+550 Additional cameras +250 For installations on double storey homes due to extra wiring and labour
+200 Upgrade to 16 CH NVR

5MP Wisenet by Hanwha Techwin / 4 Cameras Package: $2678 Fully Installed Incl GST

The Wisenet Q series delivers sharp and clear image quality with H.265 compression, ideal in securing small to medium sized applications such as retail, banking and offices. Enhanced features include intelligent video analytics, Wide Dynamic Range, Built-in IR, Hallway View, & WiseStream II.

Package Snapshot:

4 x Hanwha Wisenet NEW-Q 5MP Outdoor Flateye Camera, H.265, WDR, 20m IR, IP67, 2.8mm

1 x Hanwha Wisenet NEW-Q 4ch 8MP PoE NVR, H.265, 40Mbps

1 x 3TB HDD – Surveillance HDD for DVRs & NVRs

1 x 22’ LED monitor

Remote viewing iPhone, internet, Android phone

Additional 250 for double storey homes (as they are more difficult to wire)

See our latest installation photos for residential customers

Add On Extra Options Add On Extra Options
+ 500 Additional cameras + 250 For installations on double storey homes due to extra wiring and labour
+250 Upgrade to 8CH NVR +200 Upgrade hard drive to 6TB

5MP Wisenet by Hanwha Techwin / 8 Cameras Package: $4378 Fully Installed Incl GST

The Wisenet Q series delivers sharp and clear image quality with H.265 compression, ideal in securing small to medium sized applications such as retail, banking and offices. Enhanced features include intelligent video analytics, Wide Dynamic Range, Built-in IR, Hallway View, & WiseStream II.

Package Snapshot:

8 x Hanwha Wisenet NEW-Q 5MP Outdoor Flateye Camera, H.265, WDR, 20m IR, IP67, 2.8mm

1 x Hanwha Wisenet 8ch 8MP PoE NVR, H.265, 80Mbps

1 x 3TB HDD – Surveillance HDD for DVRs & NVRs

1 x 22’ LED monitor

Remote viewing iPhone, internet, Android phone

Additional 250 for double storey homes (as they are more difficult to wire)

See our latest installation photos for residential customers

Add On Extra Options Add On Extra Options
+ 450 Additional cameras + 250 For installations on double storey homes due to extra wiring and labour
+250 Upgrade to 16CH NVR  +200 Upgrade hard drive to 6TB

Note – all pricing on website may be subject to an on site inspection. These prices presented are for single storey homes with roof access and within the Sydney Metro only. If your home doesn’t have eaves, doesn’t have a roof cavity, has an extension which doesn’t share the same roof space or you require the camera away from your main roof space, then these will likely change the costs of the installation of the system. If you have booked in an install and are not sure about this, the technician will advise you on the day. You will not be forced to proceed with the install if you are not happy with the price. 

We offer a range of CCTV camera surveillance options for your home in Sydney. We know buying security products can be confusing, that’s why we only work with the best products, and we ensure:

– cameras with a minimum of at least 5MP in resolution

– comes with 2 year manufacturer warranty

– are fitted and cabled neatly and cleanly

– respect for your property with careful consideration to avoid damages

– you get what we promise

– and the best after-sales service should you have any questions about your installed system

HAVE A READ THROUGH OUR REAL CUSTOMER INSTALLATION CASE STUDIES

CASE STUDY – STRAIGHT FORWARD ALARM PACKAGE SOLUTION & CUSTOM CCTV SYSTEM QUOTE

PIETRO – DOUBLE BAY NSW – Full Security Overhaul

  • Double brick house
  • Had an old analog  CCTV system and old alarm system
  • He was doing renovations and wanted an overhaul of his alarm / cctv and intercom system.

Solution: Alarm Pack 4 – Bosch 6000 (protects up to 144 different zones using PIR sensors / reed switches

We’ve recommended a new Bosch 6000 system for him (due to the large number of zones) and utilised wireless reed switches as cabling for his windows would be a significant job. He would now be able to control and receive notifications from his alarm from his phone.

Alarm Pack 4 from $1150 fully installed incl. GST (for 3 PIR sensors. Add $110 for each additional PIR sensor and $176 for each wireless reed switch on windows and doors)

Solution: Custom CCTV Solution – 2 x Hikvision 4MP motorised darkfighters + 2 x Hikvision 8MP dome cameras + 2 x Hikvision 6MP dome cameras

Pietro wanted the perimeter of his house covered with special importance to the front of the property. We’ve installed 2 x Hikvision 4MP motorised darkfighter cameras for the front yard which would boost his chances of capturing number plates at night. These would operate alongside 8MP cameras to capture superior quality footage during the day. For the rest of his house, he implemented dome 6mp cameras to capture every angle of his home.

Custom quote available. Please contact our team for a competitive quote.

CASE STUDY – STRAIGHT FORWARD CCTV PACKAGE & PERIMETER ALARM SYSTEM

LAURA – TURRAMURRA NSW – Plants Destroyed & Statues Stolen

  • Having issues with front & side yard’s plants being destroyed and cut on a frequent basis
  • Issues with stolen pot plants and statues from the front of her house
  • Feels unsafe and wants to be alerted if anyone tries to open her doors or windows whilst the family is asleep

Solution: CCTV Pack 1 –  4 x 5MP Uniview Dome Cameras

We’ve recommended a 4 camera system to cover the front and the side. Ie. 2 at the front and 2 along the side. One of the front cameras will have conduit running out to the fence and the camera installed on the fence itself to ensure any activity on the pedestrian footpath is captured. The camera system we’ve recommended will have very low light colour image (thus optimal at night). We’ve set the recording at 24/7 to ensure nothing is missed.

4 x 5MP Uniview Dome Camera System – $2300 fully installed incl GST / Conduit – approx extra $200 per camera as required

Solution: Perimeter Alarm Package – Bosch 6000 system using wired glass breaking sensors and wired reed switches

We’ve recommended a perimeter alarm system consisting of reed switches on the doors and windows. This allows Laura to arm the alarm at night. The alarm will trigger if one of the doors or windows are opened.

Perimeter Alarm Package – $1990 Fully Installed incl GST

CASE STUDY – STRAIGHT FORWARD CCTV PACKAGE INSTALLATION

JAMES – AMBARVALE NSW – Aggressive & Troublesome Neighbour

  • Neighbour constantly throws objects over client’s fence and yell profanities
  • Most rubbish tossing or object throwing occurs at night
  • Need CCTV surveillance and recordings to provide the Police with evidence of the offenses that cannot be seen during the day

Solution: CCTV Pack 2 –  4 x 6MP Hikvision Dome Cameras

We’ve recommended a 4 camera system to cover the front and the side with the offending neighbour. The camera system we’ve recommended will have very low light colour image and have inbuilt microphones to capture audio recordings. We’ve set the recording at 24/7 to ensure nothing is missed. We’ve also increased the size of the hard drive to ensure footage is captured for 1 month minimum.

4 x 6MP Hikvision Dome Camera System – $2990 fully installed incl GST  / Hard Drive upgrade $300 & Double Storey Fee $250

CASE STUDY – STRAIGHT FORWARD CCTV PACKAGE & IP INTERCOM SYSTEM

JOE – ST. MARY NSW – Courier Missed Regularly

  • Frequently misses the courier even though he works from home
  • Does not have an existing intercom system in place
  • Home office situated in a granny flat, a fair distance from his main house where the courier delivers the goods
  • Also in regular attendance with customers in his granny flat, so cannot greet courier quick enough at his main house

Solution: CCTV Pack 1 –  4 x 5MP Uniview Dome Cameras

Due to the high value of his parcels, he decided to implement a CCTV system to have recordings of the courier placing the parcels in the designated locations and would have footage in case something went amiss.

4 x 5MP Uniview Dome Camera System – $2300 fully installed incl GST

Solution: Hikvision IP Intercom – offers video and audio communication with visitors, mobile app alerts when doorbell is pressed, access control option to allow couriers through

We recommended an IP intercom system for Joe. An IP intercom system would allow Joe to communicate with the courier even if he isn’t around the intercom monitor. His phone would have an app which would also buzz in the event that the door station is pressed. He would then be able to instruct the courier to leave the parcel in specified location while he isn’t home.

Hikvision Villa IP Intercom System from $1870 Fully Installed Incl GST (includes distributor and housing for door station). Optional extra costs include double storey fee, additional monitors or additional door stations.

CASE STUDY – INDOOR CCTV SURVEILLANCE INSTALLATION

HARRY – PENHURST NSW – Slacking Staff & Decline In Sales

  • Over 20 years in Electrical business, employing 7 staff
  • Wants to spend more time with family, but have not had the solution to monitor staff
  • Seen a decline in sales and loss of profits to be able to work remotely

Solution: CCTV Pack 2 –  6 x 6MP Hikvision Dome Cameras

He’s decided to install a comprehensive CCTV system covering his workshop & office area. We installed 6 cameras in total – 1 outside (for security) and the rest inside (including 2 in the office). The cctv was set up with remote viewing so Harry could log in from anywhere to check on his staff. He put signs up to ensure his staff knew CCTV were installed. Eventually he discovered some of his office staff were slacking off and not picking up phone calls.

4 x 6MP Hikvision Dome Camera System – $2990 fully installed incl GST / Plus 2 x additional cameras & upgrade to 8 channel NVR $1200

Frequently Asked Questions

  • Why do businesses install CCTV?

    Environmental, Health & Safety (EH&S).

    You can address OH&S requirements with a video surveillance system that helps you provide a secure and safe working environment for your employees and visitors. Furthermore, it can also help gather evidence when investigating OH&S injury claims.

    Advantages of CCTV Systems for Business

    • Accessibility – Live feeds can give you the ability to quickly and easily view access points in multiple areas of your facility.
    • Profitability – With digital video surveillance, you can have greater control over loss from workplace theft of accidents. It may also help lower liability and insurance costs, especially when being sued.
    • Productivity – Surveillance can discourage workplace violence, harassment and poor customer service.
    • Reliability – New technology mean no more broken or worn-out tapes, and no more costly maintenance.
    • Remote access – Many units can help you oversee your business from anywhere you have remote connectivity.
  • What is the difference between a 6MP and a 8MP system?

    The main difference between the two from a user standpoint is the resolution. The resolution of CCTV cameras refers to the clarity and detail of the images they capture. Higher resolution means more detailed images, which can be crucial for identifying faces, license plates, and other important details.

    6 Megapixel (6MP)

    Resolution: 3072 x 2048 pixels

    Very high resolution with excellent detail. Ideal for monitoring large areas or critical points. Perfect all rounder for most applications.

    8 Megapixel (8MP) / 4K Ultra HD

    Resolution: 3840 x 2160 pixels

    Ultra-high resolution offering superior detail. Excellent for facial recognition and license plate identification. (usually 3 metres of extra clarity compared to the 6MP)
    Higher storage capacity needed.

     

  • Which of your cameras have night vision?

    All of our cameras have infra red – or the ability to see at night. At night the cameras adjust to the light by turning into black and white mode.

    8MP black and white

    4MP Colorvu (night time colour)

    nightvision700tvl

    Sample of night vision for 700TVL system. (low resolution) 

     

  • How long does it take to install a CCTV system?

    A typical 4 camera system takes around 3-5 hours to install for either a single storey home / standard office. It will take more time if your building is large or you need more cameras.

    For an 8 camera system on a double storey home, it couild take up to a day (6-8 hours).

    For a warehouse, we find that on average 8 cameras will take up to 2 days.

  • How does a CCTV surveillance system work?

    CCTV (Closed Circuit Television) systems use cameras to capture video footage, which is then transmitted to a monitor or a recording device.

    The cameras send the information on the data it captures to the DVR or NVR. The video record then:

    • transmits the information to the screen
    • records the information on the hard disc
    • connects to a router which broadcasts it across the web

    This broadcasting is what allows you to access your feed from any computer, iphone or android device.

  • How do I pay for my CCTV System?

    Cash, bank deposit, credit card are all OK. Credit card – a surcharge of 1.5% exists.

    This is expected to be payable on completion of the job. The exception to the rule is if you agree with our staff to specfic alternative payment terms.

  • What warranties do you have on your CCTV products?

    Our CCTV systems have a warranty of 24 months. This is both a parts and labour warranty.

    Our installation team have been in the industry for years. Over this time, they have seen inferior products come and go. We have selected to work with products that we are because of their general quality and the reliability.

  • Whats the difference between an Analog / Digital CCTV system?

    Cameras on an modern analog CCTV system send their video in the traditional base band format over coax or UTP cabling back to a digital video recorder (DVR). Here, video is digitized and stored on hard drives. Most modern DVRs can allow the streaming to be accessed remotely from the LAN, or with the proper configuration, from across the internet.

    IP or Digital video cameras broadcast their video as a digital stream over an IP network. Like an analog system, video is recorded on hard drives, but since the video is an IP stream straight from the camera, there is more flexibility as to how and where that video is recorded. The DVR is replaced with an NVR (network video recorder), which in some cases is just software since it doesn’t need to convert analog to digital. Video footage can then be stored on hard drives as directed by the NVR software.

    Why choose an analog system?

    cost is generally lower. Analog in general is lower quality up to 800TVL only (quite pixellated)

    What is HDCVI / HDTVI?

    These newer technologies allow digital signals to be communicated over COAX cables and thus you are able to use old cables to transmit the data. These are commonly used to upgrade old systems to up to 5MP or even 4K clarity. They are usually more cost effective than upgrading to a completely IP based system.

    Why choose a completely digital system?
    The data for these cameras are transmitted over CAT5/CAT6 cables instead. They run back to an NVR. They are more complicated to set up, but can utilise IP addresses to pull in data from other camera sources (don’t have to be local)

     

  • How do I use my Hikvision CCTV system?

    Here is a great video that runs through most of the commonly used features of the Hikvision 4.0 version NVR.

    https://www.youtube.com/watch?v=qN155d9UC80

  • What are the cabling requirements for CCTV systems?

    What you need:

    • the camera/s
    • The NVR
    • Precrimped CAT5/6 Cables or an installer who supplies the CAT6 cables (with RJ45 ends). (1 per camera and 1 from the NVR to the modem)
    • A monitor or TV (with VGA or HDMI connections)

    Cabling requirements:

    • Run the CAT5/6 cables to the locations you require (1 per camera). The cables should come back to the location where your NVR is located
    • Connect & install the cameras to one end of the cable and connect the other end to the NVR
    • Plug in the monitor via a VGA or HDMI cable to the NVR
    • Connect an ethernet cable from the NVR to the modem (if you wish to do remote viewing).

     

     

  • Are there any factors that can affect the installation time?

    Yes, there are several factors that can affect the installation time of a CCTV system, including the complexity of the setup, the location of the cameras, and the type of cameras being used. Additionally, the experience and expertise of the installer can also play a role in the installation time

  • Is it possible to install a CCTV system by oneself?

    It is possible to install a CCTV system by oneself, but it may require some technical knowledge and experience. If you are not familiar with CCTV installation, it is recommended to hire a professional to ensure proper installation and functionality of the system.

  • What are the benefits of CCTV?

    A: CCTV systems can provide a range of benefits, including:

    • Deterring crime: CCTV cameras can act as a visual deterrent to would-be criminals, making them less likely to target a property or area.
    • Monitoring activity: CCTV cameras can be used to monitor activity in and around a property, allowing for quick response in case of an emergency.
    • Gathering evidence: CCTV footage can be used as evidence in case of a crime or incident, helping to identify suspects and understand what happened.
    • Improving safety: CCTV cameras can help to improve safety by monitoring for potential hazards and alerting authorities in case of an emergency.
  • How long can CCTV footage be stored?

    The length of time that CCTV footage can be stored depends on the type of recording device being used. Some CCTV systems can store footage for up to a month, while others can store it for several months or even years. The storage capacity can also vary depending on the resolution and frame rate of the cameras.

    For example, a 4 camera 6mp system set on 20fps will record around 1 week on 24/7 recording before it is written over.

  • Who can access my CCTV feed?

    The footage is usually only accessible to authorized personnel, such as the property owner or the police. However, in some cases, the footage may be used as evidence in a court case and may be made available to the public through the legal process.

    If you keep your credentials safe and don’t share it with anyone you should be the only one who would be able to access it.

  • Can I access my CCTV system from multiple devices?

    Yes, many CCTV systems allow you to access your footage from multiple devices, such as smartphones, tablets

  • What is the difference between a DVR and NVR?

    A DVR (Digital Video Recorder) records footage from analog cameras, while an NVR (Network Video Recorder) records footage from IP cameras.

    NVRs generally support higher resolution cameras and more advanced video analytics.

    We only install NVR systems for new installations and would only use DVRs to replace older systems.

    If you’re unsure of what system you have, please contact us

  • How do I retrieve footage from my CCTV system?

    Most CCTV systems have a playback function that allows you to search for and view footage. This can be done via the app and via the recorder.

    To download the footage to a USB directly, you will need to access the NVR/recorder installed inside your property.

  • Do I need to have an internet connection to use CCTV?

    All of our CCTV systems can work offline and don’t require an internet connection.

    Having an internet connection does provide additional features and functionality like remote viewing and intruder alerts when people come onto your property

    We will configure this all as part of our installation process

  • How many CCTV cameras do I need for my property?

    Determining the number of cameras needed for your property depends on several factors, including the size of the property, the areas you want to monitor, and your specific security needs.

    At Serious Security, we can help you by assessing and quoting quickly based on your requirements. We have over 10 years experience and have come up with 1000s of solutions.

    A general guide for a single storey home, 4-5 cameras should be sufficient to monitor all access points around the house.

    A larger double storey home, we can expect to look at 6-8 cameras

    Our popular CCTV package is commonly installed

    4x Dahua 6MP IP network CCTV System fully installed

  • How often should I back up my CCTV footage?

    The frequency of CCTV backup depends on the nature of the business or premises being monitored. For example, if you own a retail store, it is may be necessary to back up your CCTV footage weekly or monthly to ensure that any incidents that occur in the store are captured on camera. In contrast, if you own a home, backing up the footage everytime an interesting event happens.

    It is important to ensure that your storage system has a large enough capacity to allow sufficient time to pass before the data overwrites on the hard drive

    It is important to note when the CCTV is beeping – as this can sometimes mean a hard drive failure and it has stopped recording at that point.

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Suburbs we service to install CCTV

Why Sydney & Melbourne Customers Choose Us

bulletGreat products – All of the products we use are ISO 9001 Certified backed with minimum 12 months manufacturers warranty. Most of our systems have a 2 year warranty with extended warranty available.

bulletSolution driven – We stock a wide range of high quality Alarm and CCTV security products and solutions. We will likely be recommending to you a solution that fits your budget and needs – not one that increases our bottom line. We provide all potential clients with honest feedback and home security appraisals as to the current level of protection in place at their property, and what security system products will best assist them.

bulletStrong Customer Service – We are a customer centric company. We believe in customer service – from the moment we pick up the phone to the minute you have a question once your alarm is installed. Our home security experts are always timely, professional and easy to deal with.

bulletWe believe in Education – we regularly run training sessions to ensure our staff are kept up to date with new technology solutions and changes in the environment.

Guarantee #1 A licensed and experienced technician will be the one installing / servicing your system.

Guarantee #2 Provide courteous and professional service from our trained and qualified personnel at all times. Provide an honest, efficient service

Guarantee #3 All our alarm systems come with 24 month parts & Labour Warranty. Bosch has 24 month parts and labour warranty, CCTV systems (unbranded and Hikvision) come with a 24 month parts and labour warranty. Hard Drives have 1 year warranty.