1️⃣ Part A — Set Up Remote Viewing (HiLookVision App)

Step 1 – Connect the NVR to the Internet

1. Plug the NVR into your modem/router using a network cable.

2. On the NVR screen, go to:
   Menu → Configuration → Network → General

3. Ensure DHCP = Enabled (this lets your router assign an IP automatically).

4. Press Apply.

---

Step 2 – Enable the Hik-Connect / Platform Access

1. Go to:
   Menu → System → Network → Platform Access

2. Tick Enable.

3. The status should become Online within 10–20 seconds.

   • If it shows Offline, check your internet cable and restart the NVR.

4. Find the QR Code on this screen — you’ll scan this in the app.

---

Step 3 – Install the Mobile App

1. Search HiLookVision on:

   • Apple App Store (iPhone)

   • Google Play Store (Android)

2. Install and open the app.

3. Create or log in to a Hik-Connect Account.

---

Step 4 – Add Your NVR to the App

1. Tap “+ Add Device”.

2. Choose Scan QR Code.

3. Scan the QR code shown on your NVR’s “Platform Access” screen.

4. Name your system (e.g., “Home CCTV”).

5. Tap Finish.

Your cameras will now appear under Live View.

---

---

2️⃣ Part B — How to Watch Live View (Mobile App)

1. Open HiLookVision.

2. Tap your system name.

3. Select the camera you want to view.

4. Rotate your phone sideways for full-screen.

Tips:

• Tap the screen once to show zoom, snapshot and record buttons.

• Tap the speaker icon if audio is supported.

---

---

3️⃣ Part C — How to Review Footage on the NVR (Playback)

Step 1 – Open Playback

1. On the NVR, right-click the mouse.

2. Select Playback.

---

Step 2 – Select the Camera & Time

1. Tick the camera(s) on the left.

2. Pick a date on the calendar.

3. Use the timeline bar to choose a time.

   • Blue = normal recording

   • Red = motion recording (if enabled)

---

Step 3 – Control the Playback

• Play / Pause

• Fast-forward (2×, 4×, 8×)

• Zoom in on timeline using the mouse wheel

• Clip tool (scissors icon) to mark the start & end of a section you want to save

---

---

4️⃣ Part D — How to Copy Footage to USB

Step 1 – Insert a USB Stick

• Plug your USB into the NVR’s USB port (front or back).

• A message may pop up saying USB Detected — click OK.

---

Step 2 – Go to Export Menu

1. Right-click the mouse → Menu

2. Choose Export

3. Select Normal Video (or Event Video for motion-only clips)

---

Step 3 – Select the Footage

1. Pick:

   • Camera

   • Date

   • Start Time

   • End Time

2. Click Search.

3. Tick the video(s) you want to export.

---

Step 4 – Export to USB

1. Click Export.

2. Choose the USB drive as the destination.

3. Select format:

   • MP4 (easy to play on any computer)

4. Click OK / Start.

A progress bar will appear.
When complete, safely remove the USB.

---

---

5️⃣ Part E — How to Play Back Exported Footage on a Computer

1. Plug the USB into your computer.

2. Open the folder containing the MP4 files.

3. Double-click to play in:

   • VLC Player

   • Windows Media Player

   • Mac QuickTime

If you exported with the optional HiLook player, open the player first, then load the file.

---

---

6️⃣ Part F — Common Issues & Quick Fixes